font-style: normal; We plugged the link into the malicious URL scanner on ipqualityscore.com. /* Air CheckIn Banner Button Fix */ Southwest Airlines Contact Info: Phone Numbers General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-800-435-9792 Rapid Rewards Customer Service - 1-800-445-5764 If you left an item at a TSA Checkpoint - 1-866-289-9673 Southwest Baggage - (Delayed/Damaged/Lost/Left Something on the plane) - 1-888-202-1024 Follow us and stay informed! - edited white-space: normal; To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form below. Phishing emails look like alerts from airlines. Southwest Airlines Co. All Rights Reserved. } Nonetheless, the e-mail isn't a message from the Southwest Airlines, while carries several indications, which may enable a recipient towards recognizing the involved trick. display: block; width: 273px; #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff!important;} clip: rect(0,0,0,0); Jordan Liles is a Snopes reporter with expertise in investigating misinformation, inauthentic social media activity, and scams. We won't share it with anyone else. border: 0; width: 1px; report southwest airlines phishing email. font: italic normal 11px/1 Arial; width: 348px; Southwest Airlines Co. All Rights Reserved. Phishing scams and fraudulent communication Phishing can include phony phone calls, emails, faxes, contracts and postal mailings. } This is a customer relations nightmare. We'll send breaking news and news alerts to you as they happen! How do I unsubscribe from the mailing list? ~jm, If you found one or more of these answers helpful would you mind marking the answer(s) that helped you a solution to help others who may have the same question. } color:#111B40; right: 185px !important; The scan said that the link was not safe, contained suspicious activity, hosted malware, and was a 97 out of 100, Your email address will not be published. I will certainly relay the outcome of this issue to all my friends and family. Go to Travel Gal has partnered with AwardWallet and CardRatings for our coverage of credit card products. 01:13 PM. Im sorry youre having trouble! Also for your own account security I would recommend blurring out your rapid rewards number in the picture. width:556px !important; Call 1-800-I-FLY-SWA 1-800-435-9792 When should I call? person will not be tolerated. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { .swa-footer--copyright-text, .footer-copyright--text { 1 Kudo Login to Reply or Kudo Options ExPatInCA New Community Member Nov-03-2017 12:19 AM text-decoration: underline !important; Click here to stay informed and subscribe to Herald-Dispatch. Always be sure to look for that little blue checkmark next to our page name, and make sure not to provide any of these scam pages with your personal information.. margin: -1px; I am just a site/blog who writes about Southwest frequently. Remember to allow 15 days for the points to post before you contact Southwest Airlines. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Home. FOR BBB INFORMATION: Visit bbb.org/canton or call 330-454-9401 to look up a business, file a complaint, write a customer review, read tips, follow us on social media, and more! } color: #111B40; padding: 0; report southwest airlines phishing email; Posted by: Comments: 0 Post Date: June 9, 2022 content: "(Temporarily suspended. position: absolute; 1-866-938-1297 (En espaol), Teletypewriter (TTY) You need to know New Zealand Herald, Ocasio-Cortez mocked on Twitter for bragging about killing thousands of Amazon jobs: Resign in disgrace Fox News, JustPark scam: Couple's warning of bogus parking payment site Impartial Reporter, 6 Tax Filing Tips for Retirees, According to Finance Experts Best Life, Smart banking technologies coming to NZ: What banks are doing to Stuff, Its Disgusting: The Con Artists Who Exploit Mass Shootings The New York Times, Someone Transferred Me Money by Mistake and Asking For It Back msnNOW, Listen to student-loan borrowers, not the GOP The Herald Journal, State: Protect yourself from bad tax preparers Troy Record, GOP Strategist Tears Donald Trump Jr., CPAC To Shreds In Yahoo! Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. We plugged the link into the malicious URL scanner on ipqualityscore.com. left: 482px !important; I can provide SW with a death certificate of my mothers death should you need My claim number is ATLWN79376325 is there any employee who will take some accountability to update my claim? white-space: normal; bottom: 200px; } Dont trust it. Threats of harming another You have permission to edit this article. Thank you. Check out our previous reports! HI Mark, Sorry to hear your flight was cancelled. 1-800-751-9038 (En espaol), Calling from Grand Cayman So every time you fly, your friend can too. Add SouthwestAirlines@iluv.southwest.com to your address book to make sure our email isn't being delivered to your junk or spam folder. Choose wisely! } .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Scammers hide malware in these email links or attachments. text-decoration: underline !important; 1-800-VAMONOS (1-800-826-6667) (En espaol), Calling from Aruba You dont actually have to make up any flight info it is not a required field. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { /* html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } Share with Us. The email address in the message showed, "support@1785962.qaiecg5.com via nam10-bn7-obe.outbound.protection.outlook.com." After visit [compromised website] to validate your entry. We'd love to hear eyewitness .swa-footer--copyright-text a:hover{ Further, the message used the word an instead of a before the word Southwest, and also mistakenly used the singular word Airline instead of Airlines. All of these were red flags that this fake Southwest Airlines email was a scam, as it would be out of character for a large company to make so many grammatical mistakes. (adsbygoogle = window.adsbygoogle || []).push({}); Weve been receiving many messages from our readers regarding a fake Southwest Airlines Giveaway. )"; I forwarded the email to abuse@ southwest .com - not sure if that worked or not. Offer ends 3/13/2023. Report Scammers To Facebook Here. div.footer div.flex-placement b a:hover { I received an email survey today. Your email address will not be published. Lets take a look at the screenshot below, featuring the fake promo: The content of the bogus Southwest Airlines ad states: We are currently operating our full flights 24/7 and we know that due to Covid-19 money is tighter more than ever! I received and email suggesting it was soutwest but immediately forwarded me to another URL "rewardsforopinions.com"which sort of looked like southwest but wasn't. clip: rect(0,0,0,0); width: 273px; n Go to the source. The email address in the message showed, [emailprotected] via nam10-bn7-obe.outbound.protection.outlook.com. This was not an official Southwest Airlines email address. They should be able to provide advice on next steps to take in order to secure your accounts. My RR credit should be reinstated immediately to demonstrate that SW has a compassionate, and caring relationship with its customers. Welcome! Do Not Sell/Share My Personal Information. A search of Google for your email provider and the words two-factor authentication should take you to a page that will instruct you on how to set that up. If any readers did click a link in the Southwest Airlines scam email or any other sort of phishing message, we recommend changing your email password and enabling two-factor authentication. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { On Aug. 12, 2022, we reviewed a phishing scam that was sent as an email in which scammers pretended to be offering a "reward" from Southwest Airlines. Then it has taken them about two days to get back with me, but both times the issue was quickly resolved and the requested points issued to my account. padding-top: 5px; (opens popup). If your email address is not on the mailing list, subscribe to the mailing list again. How To Report The Southwest Airlines Giveaway on Facebook Make your family and friends aware of the fake Southwest Airlines giveaway on Facebook by sharing this article on social media using the buttons provided. The subject line read, RE: __Link, Congrats! Use the 'Report' link on If you forget it, you'll be able to recover it using your email address. Please avoid obscene, vulgar, lewd, The link included with the email was dangerous and should never be clicked. overflow: hidden; } AT&T iPad Scam External site which may or may not meet accessibility guidelines. The scan also confirmed it was a phishing link. } A variation on this scheme is a fake website that looks like an airline's reservation center. report southwest airlines phishing email . height: 6px; For problems with the Rapid Rewards Shopping Portal, visit the portal and then scroll down to the bottom and select Contact Us. JustPark scam: Couples warning of bogus parking payment siteImpartial Reporter Read more, Smart banking technologies coming to NZ: What banks are doing to Stuff Read more, Its Disgusting: The Con Artists Who Exploit Mass ShootingsThe New York Times Read more, Someone Transferred Me Money by Mistake and Asking For It Back msnNOW Read more, Listen to student-loan borrowers, not the GOPThe Herald Journal Read more, State: Protect yourself from bad tax preparersTroy Record Read more, GOP Strategist Tears Donald Trump Jr., CPAC To Shreds In Yahoo! for each email address. } } If you've gotten a phony airline email (whether you lost money or not), help others avoid the same pitfall by filing a scam report at BBB.org/ScamTracker. Some scam emails even contain convincing details like the line: "If you are experiencing difficulty viewing this message, click here." A scam e-mail posing as a message from the well-known Southwest Airlines is presently circulating online, according to digitaljournal.com dated July 25, 2012. #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} - edited .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } font: italic normal 11px/1 Arial; According to the Better Business Bureau, this summer has seen an increase in phishing emails that appear to come from airlines such as American Airlines, Delta Air Lines and Southwest Airlines. clip: rect(0,0,0,0); Check Out Southwest Group Travel to Save, Southwest Rapid Rewards Priority Credit Card Review, How to Find the Best Airport Parking for Your Next Trip, 101 Ways to Earn Southwest Points to Fly FREE [2023], Chase Sapphire Preferred Review: My FAVORITE Card for Traveling Free. Whether you left something on a plane, didnt get your Southwest points or have a question about the Southwest Companion Pass, Ive got you covered, My family saves more than $8,000 every year flying free and I can show your family how to make this a simple lifestyle, too! . No racism, sexism or any sort of -ism Use our Help Center or features in our app to book, change, or cancel your flight. The link included with the email was dangerous and should never be clicked. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { Winds light and variable.. Clear skies. If you have issues with past or upcoming flights, your Rapid Rewards account or Southwest policies and procedures, just connect one of these two ways and you can chat live with a customer service rep to get help. Don't Threaten. Get started here. n Hover on links to see their destination. On June 18, 2021 I was given Case #24992291 when I explained that my husband passed away & I requested a refund of his non-refundable fare. [data-class="swa-g-screen-reader-only"] { Indicates external site which may or may not meet accessibility guidelines. font-weight: bold; } Earn up to 10,000 points per night on hotel stays. At some airports a bag tag will print out,you can affix it to your bag, and then drop the bag off with an agent. At other airports, you will be directed to talk to an agent to drop your bags. In either case, have your ID ready for all passengers in your party. Box 36647- Dallas, Texas 75235 Sounds like numerous balls have been dropped. Remember, even if you unsubscribe from our promotional email, you will still receive emails when you book a flight on Southwest.com. We are not Southwest, just a website who offers tips on flying Southwest :). Of course, this is really just another scam link. border: 0; } 2023 Southwest Airlines Co. All Rights Reserved. 800-083-1179 Send a message via Facebook Messenger to Southwests Facebook account with questions or comments you might have. Sure enough, it's a phishing scam! color: #636363; html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Opens new window. It may take up to 10 business days to process your request. FOR MORE INFORMATION: Learn more about phishing scams at BBB.org/PhishingScam. } If we unsubscribe you, you can re-subscribe at any time.