Map. Wates Living Space and Wates Residential have been named on four key lots of Camden Councils four year 620m Property Works Framework. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. Content and site Copyright Crawley Borough Council 2020. The contract will see Wates deliver responsive repairs, planned maintenance and work to refurbish void properties. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. Tenants renting from a private landlord have the right to a decent standard of home, free from health and safety risks. Office 3750 The pattern element in the name contains the unique identity number of the account or website it relates to. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. After treatment and removal, the affected areas can be redecorated using anti-fungal paint. Council tenants. Find out the latest coronavirus information on housing and homelessness. Section 1. Get in touch. This contract is for the payment solution for a range of goods and services with multiple providers. The Department for Communities and Local Government have produced a repairs guide for landlords and tenants (PDF, 289.43 KB). Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. Crawley Borough Council disrepair compensation claims If you are a council housing tenant, social housing or live in a local housing association property in the United Kingdom, we can help you file a compensation claim against your landlord if your residence has fallen into disrepair. Every Crawley Homes tenant has a specific housing officer who deals with tenancy related queries. Our housing in Havant. LinkedIn sets the lidc cookie to facilitate data center selection. London This cookie is a browser ID cookie set by Linked share Buttons and ad tags. Written by on 27 febrero, 2023. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. Crawley Borough Council. Emergency out-of-hours repairs. Council housing repairs Report a repair You can request a repair online. Crawley Borough Council has nearly 800 employees, led by a Chief Executive and 3 directors, who have responsibility for: Environment and Housing Community Services Resources Contact Crawley Borough Council Phone (general): 01293 438000 Fax (general): 01293 511803 Chief Executive: 01293 438626 Director of Environment and Housing: 01293 438754 The Wates team delivering vital upgrades to three residential tower blocks at Chetton Green in Wolverhampton has been praised by industry regulators for its respect for the community as work progresses to the buildings infrastructure and fire safety. Wates has cemented its position as the UKs leading social housing maintenance provider following its appointment in a contract worth close to 100m. Our staff will not carry out works where children are unaccompanied. We value all kinds of feedback. Emergency out-of-hours repairs. They don't deal with repairs or anti-social behaviour issues. Contact your council if youre not sure. Wates Living Space has been awarded two responsive repairs and minor improvement contracts by Family Mosaic, cumulatively valued at 13.2m. The money owed will be recovered whenever the property is sold in the future. The Wates Group is marking the run up to Europes largest housing festival, Housing 2022, with the launch of Wates Retrofit, a new stamp of quality that signals the Groups commitment to Net Zero carbon and to supporting those facing fuel poverty from unprecedented rising energy costs. Wates Living Space has been appointed to carry out repairs and minor planned works for Cardiff Council, which will see the leading social housing maintenance provider deliver housing improvements to 4,200 properties across the north of the city. If the council has failed to act on issues that you have notified them about, then you could be eligible to make a claim against them. The latest news in your inbox every week. Our environmental services asbestos team survey homes we manage to identify materials containing asbestos and assess its condition. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. A request for a service (e.g. Hotjar sets this cookie to detect the first pageview session of a user. Damp, mould and condensation are common problems all year round but can be a lot worse in winter. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. This is a True/False flag set by the cookie. Join our housing register and apply for council housing. You can claim compensation for various things including damage to your personal belongings, furnishings, clothes or other materials. Countrywise Repairs, a strategic joint venture (JV) between Town and Country Housing Group and Wates Living Space, has expanded its area of operation to deliver responsive, planned and void maintenance works across East Kent. We are committed to delivering high quality services and we aim to achieve the highest possible standards. You should get several weeks warning of any work needed. Crawley Borough Council. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. You have accepted additional cookies. Hotjar sets this cookie to identify a new users first session. We manage leasehold properties that were originally sold under the Right to Buy. Improvements and alterations An alteration or improvement to your council house is any work you undertake which alters or improves the building, its grounds or the fixtures and fittings within. This contact information is for council tenants only. Council news, community updates, local events and more. Share Friendly and fun place to work Renovation loan can be awarded up to 8,000 to meet the cost of renovation works. LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. We define a complaint as an expression of dissatisfaction about a council service, whether it is provided by us or a partner or contractor. Our collective teams went to great lengths to find innovative solutions to overcome the restrictions caused by both isolation and social distancing requirements. Section 1. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. We service all gas appliances supplied by us every year and will leave a certificate confirming that they are safe and in good working order. This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme (the Scheme). Crawley Borough Council invites tenders for the provision of services from a team of specialist business grant consultants to support delivery of the Green Technology Business Grants Programme, as . The councils current three-year contract with Wates Living Space ends on March 31, 2020, and the new 10-year agreement is valued in the region of 50million. change your appointment later if you need to. This website uses cookies to improve your experience while you navigate through the website. To make sure your home is a good working order, we plan buildingmaintenance. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. Housing. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Leading social housing maintenance provider, Wates Living Space, has been appointed by Crawley Borough Council to deliver a ten year programme of housing repairs across the borough. Housing Enforcement Officers liaise with landlords and agents to fix disrepair. Choose a repair item Or call us on 020 8379 1000 (option 4, then option 2 for council housing repairs), or. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. Our team works to improve housing conditions for tenants renting privately in the borough. You can report repairs online and book appointments for most non-emergency issues using the link above to the Housing Online self-service portal. When there is a formal legal claim against the council or legal dispute. The Housing Ombudsman will investigate complaints about housing management, repairs, leaseholder complaints, transfers and mutual exchanges: Housing Ombudsman Dont worry we wont send you spam or share your email address with anyone. Apply for HMO licence. Such damage may include items such as clothing, furniture or bedding that have been spoiled by mould growth or water leaks, for example. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. You also have the option to opt-out of these cookies. Request a FREE property inspection to find out how much your claim is worth. Housing maintenance provider, Wates Living Space, has been appointed by Sheffield City Council to deliver a 2.7m contract to install new external wall insulation to homes throughout the city. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. We will take firm action against anyone who does not allow access for this. A common problem that arises in many homes is condensation and mould growth. Wates Living Space is proud to work alongside six of our customers to successfully bid for a total of 10m of SHDF Wave 1 funding which will allow retrofitting technologies to be installed in over 1,000 properties. Housing support and other services in the home for elderly or disabled people. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. highways, education and adult social care (West Sussex County Council), health matters (NHS), or local bus services (Metrobus). Wates Living Space has revealed the extent of its positive contributions to Birmingham as the business extends its contract to deliver housing repairs and maintenance across the city on behalf of Birmingham City Council. If you have asbestos in your home, leave it alone, as it is safe if it is undamaged. Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The following should be maintained and repaired if necessary by the council, otherwise, they could be liable to pay you council house disrepair compensation for any damage caused: Regardless of whether the council use independent contractors to carry out maintenance and repairs, or whether they use their own contractors, they have a duty to ensure that they carry out any works necessary to maintain safe living properties for their tenants. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. Wates Living Space, has grown its southern property portfolio with three projects on behalf of Brent Council, St Mungos and mhs homes. Mears will be managing responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April this year. Wates Living Space has started a 10 year programme of housing repairs for Crawley Borough Council in the middle of a pandemic, after successfully assembling its teams using virtual and social distancing mobilisation measures.