I would look to AD to the additional details tab to see if their incorrect login attempts count increases, indicating they are typing the wrong password to begin with. In the left menu, click Remote Access VPN. Workaround: In order to use AnyConnect for the purposes connecting to theUniversity VPN, you must turn off Back to my Mac before you connect to the VPN. Throws up "The VPN client was unable to successfully verify the IP forwarding table modifications. endobj 05:03 AM. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. endstream Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have absolutely no idea of what else to do. endobj endobj 52 0 obj 53 0 obj Then the second alert prompted: AnyConnect was not able to establish a connection to the specified secure gateway. (invalid_anc5) City of Scottsdale VPN For problems contact the I.T. I added a "LocalAdmin" -- but didn't set the type to admin. On Agent 1 the script runs fine, however on Agent 2 it fails with the following error: "Logon failed, use ctrl+c to cancel basic credential prompt User credentials prompt cancelled this login screen does is causing Cisco VPN credentials entered The remote user will open a web browser, enters the IP address of the ASA and then it will . --> Hit Ctrl + Alt + Del and lock the laptop. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 224.27 89.36 236.27]>> <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 207.39 89.36 219.39]>> 18 0 obj Like Radius or AD ? 43 0 obj Single Password with Automatic Push 76 0 obj To continue this discussion, please ask a new question. Disabled security and looked for 3rd party apps that might interfere. We've seen this problem too and it's not users entering the wrong password. The user must run logon scripts that execute from a network resource or need access to a network resource. Developer Forums. KSR Technologies is an IT service provider. It keeps saying ''login failed''. Please provide a screenshot of the exact error. One user is getting "Login Failed" when trying to connect and I cannot find a way to get their password reset. (invalid_anc1) Step 2. So we probably can take any IP connectivity issues away as possible causes of the problem. xxx.yyy..com 09:32:09 Establishing VPN - Examining system 09:32:14 Establishing VPN - Activating VPN adapter 09:32:15 Establishing VPN - Configuring system 09:32:15 Establishing VPN 09:32:15 Connected to The first time is a pre-login authentication for Windows, and the second time is for the remote machine's credential provider. endobj (invalid_anc28) 09:31:49 User credentials entered. Authentication server is down or not responding. 10 0 obj After Network Access Manager is installed, Windows (Vista and later) requires you to enter credentials twice to establish a remote desktop connection. I use mobile hotspot it's not great but VPN connects. . 11:04 AM Only Error Message I receive is "Login Error".My Logindata is correct and several of mycolleagues have the same issue.How do we fix it?Message history below. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 274.92 310.37 286.92]>> Step 1. 09:31:52 Establishing VPN session 09:31:52 The AnyConnect Downloader is performing update checks 09:31:52 Checking for profile updates 09:31:52 Checking for product updates 09:31:52 Checking for customization updates 09:31:52 Performing any required updates 09:31:52 The AnyConnect Downloader updates have been completed. 01:12 PM Then navigate to AnyConnect Client Profile . <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 173.62 79.36 185.62]>> Need to check logs at the VPN headend and the AD to troubleshoot further. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 373.74 356.82 385.74]>> endobj 66 0 obj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 475.05 211.4 487.05]>> endobj 29 0 obj (AnyConnect or Ipsec client). Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! Select SAML, as shown in the image. 09:32:16 Reconnecting to Right click the top result, and select Run as Administrator. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. . <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 258.04 79.36 270.04]>> endobj I will consider posting a screenshot or 2. 49 0 obj 65 0 obj Since my computer crashed, I have taken over my husband's Lenovo laptop. endobj Clear the Allow other network users to connect through this computer's Internet connection check box. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 390.63 120.68 402.63]>> 15 0 obj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 74.8 359.35 86.8]>> For one user, the password change worked. - Check the logs on your authenticating and or vpn-server (service). Certificate Validation Failure. Suddenly getting "Login Failed" when I try to Connect to VPN! <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 125.45 79.36 137.45]>> And what are the pros and cons vs cloud based. scheduler . endobj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 441.28 71.34 453.28]>> endobj Look at the event log and filter by "AnyConnect authentication failures" and try testing with different username and password or try updating your credentials. On your computer, launch VPN - Cisco Anyconnect. I will review as mentioned and report back. 2 0 obj (invalid_anc6) Thanks to the answers from Fitz_Hoo and ousecTic, I updated my Git install with the command provided by ousecTic, and the authentication process . I can confirm that their AD environment is not integrated with Cisco VPN. (invalid_anc9) endobj Share Improve this answer Follow edited Jan 1, 2015 at 0:02 answered Aug 22, 2014 at 22:33 New here? The reconnects below are due to DTLS negotiation (still have to fix this :-/). Step 3. I restarted my computer several times - nothing changed. 02-07-2022 xxx.yyy..com. 9:38:45 PM User credentials entered.9:38:48 PM User credentials entered.9:40:03 PM User credentials prompt cancelled.9:40:03 PM Ready to connect.9:55:38 PM Contacting unibn-vpn.9:55:46 PM User credentials entered.9:55:58 PM User credentials prompt cancelled.9:55:58 PM Ready to connect. Cisco AnyConnect login fails even though I use the correct password and confirm login in the authenticator app Emilie Hgagard 1 May 9, 2022, 3:12 AM Since my computer crashed, I have taken over my husband's Lenovo laptop. endobj <> I'm still waiting for IT to look at the JIRA ticket that a coworker put in on my behalf, but hopefully someone at my work actually knows something about VPN problems like this. (invalid_anc33) You need to hear this. (invalid_anc8) Hi Team, I am experiencing the same issue as well. endobj Thats the weird thing the log displays "connecting" repeatedly, The message history (see below) should show you at which stage the connection is failing. Absolutely! <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 91.68 79.36 103.68]>> So I suggest that you contact who ever provides corporate support for VPN and request their assistance. VPN AnyConnect VPN DART Using DART to Gather Troubleshooting Information DART In order to use LDAP to assign a group policy to a user, you need to configure a map that maps an LDAP attribute, such as the Active Directory (AD) attribute memberOf Once connected, the window will disappear and the icon on the dock will display an follow the video At this point it has been verified that the Client VPN session is established and working exe in the "Cisco AnyConnect Secure . user credentials entered anyconnect. --> Launch Cisco AnyConnect and login to it with the new password. 74 0 obj Given the certificate issue, is there anything on my end that I can do to troubleshoot further? One user is getting "Login Failed" when trying to connect and I cannot find a way to get their password reset. Work laptops not suitable for DevNet / DCloud labs. ASA? endobj For the last two weeks I have been unable to log in as a yellow triangle with an exclamation mark appears as soon as I hit 'connect' and if I continue trying to log in with the BMS soft token, an error message comes up 'User credentials prompt cancelled'. - edited We have next to no documentation to go off of. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 306.21 79.36 318.21]>> Search by keywords or tags. I am a starter of VPN stuff. Any guidance will be appreciated..where to start especially. It is being investigated by Microsoft currently. 37 0 obj 63 0 obj Please help me somehow:((, What type of client are you using? Asks for username and password and stores them as variables. You should send these to whoever supports your VPN. 16 0 obj Have tried other users that work on other laptops but get the same result. Figured it out.Syntax issues on login credentials.Feel dumb now! I have installed Cisco AnyConnect and am trying to access my University VPN (remote-access). endobj based on this information - something is wrong on the head end RAS side., your authentication source is not reachable, or the password expired. (invalid_anc29) New here? [2016-09-11 05:50:39] Please enter your username and password. Cisco Community Technology and Support Security VPN Anyconnect: User credentials prompt cancelled 8584 0 0 Anyconnect: User credentials prompt cancelled Thea Beginner Options 02-27-2018 03:35 PM - edited 03-12-2019 05:03 AM hi, I installed anyconnect a few days ago. Is there a way i can do that please help. Customers Also Viewed These Support Documents. I installed anyconnecta few days ago. 10:17 AM. (invalid_anc36) A possible workaround is to disable captive portal detection under the AnyConnect client preferences. endobj So, first interaction here, so if more is needed, or if I am doing something wrong, I am open to suggestions or guidance with forum ettiquette. <>>>/Annots[6 0 R 7 0 R 8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R 16 0 R 17 0 R 18 0 R 19 0 R 20 0 R 21 0 R 22 0 R 23 0 R 24 0 R 25 0 R 26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R 34 0 R 35 0 R 36 0 R 37 0 R 38 0 R 39 0 R 40 0 R 41 0 R 42 0 R 43 0 R 44 0 R]/Parent 45 0 R/MediaBox[0 0 595 842]>> From within the AnyConnect application you can click the "diagnostics" button to generate logs to aid troubleshoot, please do this and see if these indicate where the issue is. Find answers to your questions by entering keywords or phrases in the Search bar above. the client prompts the user for a username and one-time password. Users use CiscoAnyconnect for VPN and we need to be able to manage this system for them. It focuses on using Cisco IOS routers for protecting the network by capitalizing on its advanced . 13 0 obj Current situation: Microsoft has known about this issue but haven't resolved it yet. 75 0 obj We have also had this exact same problem. 64 0 obj Every morning, I connect to Cisco Anyconnect Secure Mobility Client via the use of an authentication card (I just punch in my date of birth and receive a custom password). endobj endobj 09:31:41 Contacting xxx.yyy.com. A new connection attempt to the same or another secure gateway is needed, which requires re-authentication. I want to connect to my workplace via VPN on my laptop. We have access to their servers and domain controllers. We also use our AD username/passwords for AnyConnect. 5 Helpful Share Reply mattclemmdrumm Beginner In response to Rob Ingram Options 09:57 AM <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 627 135.37 639]>> @mattclemmdrumm I assume you aren't the administrator of the Remote Access VPN solution, so it's going to be hard to troubleshoot. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 593.23 237.43 605.23]>> 14 0 obj endobj The installation has failed user declined a certificate store provider prompt, such as one for a password or a permission request This post describes how to configure the Cisco ASA and AnyConnect VPN to use the Start-Before Logon (SBL) feature Cisco AnyConnect VPN 3 { Write-Warning "User cancelled the request for credentials { Write-Warning . I'm pretty upset that I can't get any work done and that there's zero hope of solving my issue. The Cisco icon should appear on the tray at the bottom and the AnyConnect client window should popup Sep 24, 2011 - My Anyconnect VPN users are able to download the client and I try to connect after entering the credentials it keeps saying Login failed My work laptop with an NHS Trust has a 'VPN Cisco AnyConnect For the last two weeks I have . <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 559.47 194.04 571.47]>> endobj BB (invalid_anc25) (invalid_anc31) Solved: I am using a MacBook Pro and Cisco's AnyConnect VPN v3 Largest Companies In The World By Market Cap", VPN Client, Release 5 [2014-10-23 13:23:55] User credentials prompt cancelled The svc ask enable command prompts the remote user to download the client or go to the portal . Wrong username/password combination. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 643.89 110.69 655.89]>> Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! ASA? Since MobileMe initiates when the computer boots, it always grabs the utun0 interface first, causing Cisco AnyConnect to fail. - edited When I go to type in the password given from the authentication card, the login simply fails now. My Network status is connected, but when I try to use to login to VPN, it says VPN Login failed. What authentication is used - just username and password? 61 0 obj If you are getting a prompt for login credentials that seems to indicate that you are communicating with the VPN head end device. I can see in VPN Cisco Anyconnect message history such things: [2016-09-11 05:50:13] Ready to connect. My co-worker backed up and then powered off the ASA and when he brought it back up, we could log on. using their cellular data as a hotspot). (invalid_anc3) 09:31:31 Ready to connect. endobj If the user clicks cancel the script will stop but if they click ok or press enter the script will continue. xxx.yyy..com. Users use CiscoAnyconnect for VPN and we need to be able to manage this system for them. I am AnyConnect client. %PDF-1.4 But I did likely identify the nature of the problem. 42 0 obj If AnyConnect desktop or mobile uses single sign-on, you'll first see the login form for your identity provider, where you enter your username and password. Please excuse my ignorance around any IT subject. (invalid_anc30) 02-07-2022 endobj 27 0 obj Support Desk at ext. (invalid_anc27) The Cisco AnyConnect client has received a fair amount of scrutiny from the security community over the years, with a particular focus on leveraging the vpnagent.exe service for privilege escalation. endobj I have an active VPN license, and I use my own license. What can be an issue? 67 0 obj Depend on your Windows version and configuration, it is possible to also have a remote user logged in while you are using the computer, in which case, you also need to terminate the remote desktop user. We found that if we uninstalled the AnyConnect client and then connected to the VPN head end device that it loaded and installed a fresh copy of the client and then the user was able to establish their VPN session. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 339.97 89.36 351.97]>> <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 190.5 506.89 202.5]>> 4 0 obj Type in your UNCW username and password. If your ASA does not require certificate-based authentication: I've restarted my laptop several times and even disabled my firewall (Windows Defender). endobj Welcome to the Snap! When I check the ASA logs, it reports that the username/password was incorrect. 11:09 AM. 20 0 obj May I have more clarification about what is meant by a 'certificate'? (invalid_anc18) endobj Use just a user name and password. If someone could reach out to me at (919) 812-0113 to further discuss that would be very helpful and appreciated. endobj endobj what device you using on the head end? 21 0 obj Submit Search . I want to work remotely via WIFI connection with a Cisco AnyConnect VPN application. xxx.yyy..com <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 458.16 270.08 470.16]>> <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 424.39 107.35 436.39]>> - edited Hope this is Cisco AnyConnect VPN (not sure what version client) 9:34:43 PM User credentials prompt cancelled. flag Report (invalid_anc19) (invalid_anc0) AnyConnect was not able to establish a connection to the specified. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I recently worked with a customer who was experiencing similar issues. For another, it did not. endobj 30 0 obj Anything from the VPN logs? The low-tech method of verifying this is to have them try logging on through another client network (e.g. What could have changed over the weekend that is now making my life so difficult? If you have dozens of other systems and users successfully connecting, the problem is most likely at the user's location, like with "hidden" firewall settings on their local router. 03:35 PM Yes, I am just a peon and not an admin of the Remote Access VPN solution. Thanks . endobj In the message history it says "user credentials entered" and then "user credentials prompt cancelled." version 4.7.0.3.0.52 is somehow working but getting "failed to load . 11:25 AM. 5 0 obj 7 0 obj No explanation. This is happening daily for the past week. A Microsoft app that connects remotely to computers and to virtual apps and desktops. (invalid_anc12) 09:31:52 Establishing VPN - Initiating connection 09:31:53 Establishing VPN session 09:31:53 Establishing VPN - Examining system 09:31:53 Establishing VPN - Activating VPN adapter 09:31:53 Establishing VPN - Configuring system 09:31:54 Establishing VPN 09:31:54 Connected to Find answers to your questions by entering keywords or phrases in the Search bar above. endobj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 491.93 223.4 503.93]>> Customers Also Viewed These Support Documents. On this page: Overview endobj endobj New here? 57 0 obj Click the Configuration tab. My Network status is connected, but when I try to use to login to VPN, it says VPN Login failed. endobj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 356.86 89.36 368.86]>> when i ask my admin to unblock got error "too many attempt". or also certificates? <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 660.77 106.02 672.77]>> 3 0 obj endobj 73 0 obj endobj My work laptop with anNHS Trusthas a 'VPN Cisco AnyConnect Mobility client' security system. 22 0 obj Your browser will remember your last-used authentication method in the future unless you are using an incognito window, clear your cache and cookies, or log in using another browser or device. We fix it by setting the password in AD to exactly what it was and magically VPN connects. 79 0 obj Click OK. Reinstall Cisco AnyConnect. After you submit your login information, you'll see the Duo Prompt, where you can choose from your available authentication methods to complete your login. I've been getting this recently on my Windows machine, the quick workaround for me was to restart but that has stopped working now too. endobj endobj 11 0 obj 09:31:52 User accepted banner. endobj But then Cisco says "login failed." If this is a persistent problem, my suggestion would be to open a Cisco TAC case if you have the contract. Security Office at 480-312-2712) 0 Helpful Share Reply mkoneya Beginner In response to Marvin Rhoads Options 04-07-2017 03:41 PM Marvin, Which version of the VPN client software are you using? This topic has been locked by an administrator and is no longer open for commenting. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! After setting the firewall, it worked well on that day. 34 0 obj However, today I cannot do this. Are you connect to the NHS network? I wanted to know if i can remote access this machine and switch between os or while rebooting the system I can select the specific os. 07-31-2021 - edited Termination reason code 29 [Routing and Remote Access service is running] The Windows service "Routing and Remote Access" is incompatible with the Cisco AnyConnect VPN Client. Your daily dose of tech news, in brief. Customers Also Viewed These Support Documents. endobj Here is a copy/paste of the message log:12:57:59 PM Ready to connect. Or is this issue only solvable by an admin or someone in charge of my certificate? What can I do? After setting the firewall, it worked well on that day. [2016-09-11 05:50:39] Contacting xxxxxxx. 1:01:35 PM Contacting [Redacted by me for this post].1:01:35 PM No valid certificates available for authentication.1:01:50 PM User credentials entered.1:01:52 PM User credentials prompt cancelled.1:01:52 PM Ready to connect. Search: Cisco Anyconnect Login Failed User Credentials Prompt Cancelled Find answers to your questions by entering keywords or phrases in the Search bar above. 12 0 obj In the search field, type in Command Prompt, or just CMD. A lot of users recently have been reporting "Login Failed" error with no details when they try to connect with their AnyConnect client. 69 0 obj At this point, the user is prompted to enter the credentials. It will then lunch the Anyconnect Command Line Interface and type the variables in connecting the user to the VPN. cisco anyconnect login failed user credentials prompt cancelled Cancel. 09:31:49 Please respond to banner. feel shame to my admin coz frequently request him to unblock my VPN. These VPN accounts are linked to the user's AD accounts so when I reset the password to their AD accounts, the issue is resolved and they are finally able to log in with their AnyConnect client. I am not an expert in IT, so I need your help. 78 0 obj I also don't seem to be able to login on the external IP of our ASA, the login page displays but it won't accept my credentials Can you install ASDM on a pc on the LAN where the ASA is and grant yourself (your public ip from where you are connecting) management access? Cisco AnyConnectVPN VPN. endobj It happened sporadically in the past but seems to be increasing in regularity. Open File Explorer and navigate to the location where you installed the Cisco AnyCOnnect Mobility Client folder. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 57.91 79.36 69.91]>> 9:30:46 PM Contacting unibn-vpn.9:30:52 PM User credentials entered.9:30:55 PM User credentials prompt cancelled.9:30:55 PM Ready to connect.9:34:37 PM Contacting unibn-vpn.9:34:41 PM User credentials entered.9:34:43 PM User credentials prompt cancelled.9:34:43 PM Ready to connect.9:38:38 PM Contacting unibn-vpn. endobj I have similar issues (not NHS) .. 8 0 obj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 323.09 548 335.09]>> endobj Failed Connection/Lack of Credentials (Load Balancers) Problem The connection fails due to lack of credentials. Step 5. 54 0 obj (invalid_anc20) I'm excited to be here, and hope to be able to contribute. endobj Cisco Anyconnect Mobility VPN Client will not connect with any user credentials Posted by BenAround on Jan 12th, 2021 at 3:16 PM Cisco Have a newer Lenovo Thinkpad with Cisco Anyconnect client with the symptom as stated above in Topic title. Sorryif my post is not so clear. (invalid_anc23) They don't change their passwords and we don't have a password expiration policy. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! endobj We have users that need remote access, please help. I log in to a created VPN organizational group using my username and vpn generated password. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I would suggest that you need someone who has access to the VPN head end device to do some troubleshooting. 01:13 PM, Hope this is Cisco AnyConnect VPN (not sure what version client). In the Add from the gallery section, type AnyConnect in the search box, select Cisco AnyConnect from the results panel, and then add the app. (invalid_anc13) (invalid_anc10) endobj 71 0 obj We've seen an increase in this as we send more staff home to work as well. You might give that a try. So we probably can take any IP connectivity issues away as possible causes of the problem. 47 0 obj User types in random password can still connect to VPN (the actual credential passed on is the user actual logon user name and password, not the info user typed in). I did this hundreds of times and everything was ok. Select the Single Sign-on menu item, as shown in this image. endobj What are some of the best ones? That should show you if it's failing Hostscan or some other reason. (invalid_anc7) I can confirm that their AD environment is not integrated with Cisco VPN. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 542.58 174.72 554.58]>> I notice that when I go to connect, there is a message that flashes "No valid certificates available for authentication". Find answers to your questions by entering keywords or phrases in the Search bar above. New here? 50 0 obj Cisco anyconnect login failed user credentials prompt cancelled.. Find answers to your questions by entering keywords or phrases in the Search bar above. I recently worked with a customer who was experiencing similar issues. To protect users local to the . Log in to your Cisco Adaptive Security Device Manager (ASDM). Click the Sharing tab. 33 0 obj Cisco AnyConnect VPN login failed - how to solve it? endobj endobj I would enter my credentials and succesfully conncet to my server. 19 0 obj 41 0 obj endobj endobj Cisco Community Technology and Support Developer Hub Developer DevNet Site DevNet Sandbox User credentials prompt cancelled 18506 0 1 User credentials prompt cancelled janicevincent7177 Beginner Options 07-07-2019 04:00 AM Please excuse my ignorance around any IT subject. The IT people at my work said that they don't deal with any Cisco issues, that it's beyond their control. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 41.03 329.29 53.03]>> % I have this issue with my own account right now - it is prooving troublesome as there doesn't appear to be any consistant cause for the disconnect between AD and anyconnect's behaviour. 44 0 obj Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) 72 0 obj endobj <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 407.51 153.4 419.51]>> Look for Shared in the Status column and right-click that connection and click Properties. <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 576.35 330.12 588.35]>> Hopefully someone has had a similar experience that can shed some light. Or ask the (remote) administrator to check. 40 0 obj 02-27-2018 <>/Subtype/Link/C[0 0 1]/Border[0 0 0]/Rect[36 241.15 392.16 253.15]>> Cisco AnyConnect Secure Mobility Client Administrator Guide, Release 4.1 .